SERVICES

The LESSEE declares that he has read the descriptions of the apartment and agrees with the condition described and the services offered for the holiday accommodation he has rented. The LESSEE will not have the right to claim any service that is not specified in the advertisement where the rental has been made.

 

OCCUPATION

The only people authorized to reside in the property, during the rental period, are the people registered through the welcome app. The maximum occupancy will be the one declared in the advertisement where the tenant has rented the accommodation.

Tenants will not be allowed to have more than the number of people indicated above to reside or sleep in the facilities. It will be essential to present the documentation of all the guests for the delivery of the keys.

 

INPUT AND OUTPUT

The lease will begin at 4:00 PM on the date indicated above as check-in date and expires at 11 AM on the date indicated above as check-out. The LESSEE undertakes to notify us through the system of their approximate arrival time at least 24 hours in advance. On the day of arrival, the LESSEE will confirm to HOMEWATCH one hour before arrival the exact time. Homewatch will receive the LESSEE at the tourist accommodation and will give him all the necessary instructions.

Essential for entry: To enter the accommodation it is essential to bring an official identification document for each person and also if you have paid for the reservation through a credit card it is essential that the person who paid with the card is present at the time of the entrance and have the physical credit card together with your identity document. In case of not being able to verify the card, the amount paid to the card not present will be returned and the LESSEE will have to make the full payment of the rent in cash or with another credit card.

Homewatch will charge €30 for credit card expenses and the LESSEE will not have the right to compensation or discounts for additional expenses from their bank for the return and the new payment. The entrance of the accommodation will be from 4:00 p.m. to 10:00 p.m. Tickets between 22:00 and 24:00 will have an additional cost of € 50. Entry from 24:00 will have an additional cost of € 100. The maximum entry time is at 02:30 h.

The maximum departure time from the accommodation will be at 11:00 h. Each hour of delay not confirmed in writing by HOMEWATCH will be charged from the deposit with € 50 per hour.

 

RENT

The total price agreed for the rental contract is the amount indicated above that must be paid in advance The LESSEE at the time of reservation will pay 50% for the reservation of the property (including deposit and cleaning) and the pending amount of 50% it will be paid 4 weeks before arrival. HOMEWATCH will contact the LESSEE through the system to notify him of the non-payment of his reservation. If the LESSEE does not make the payment within 48 hours from the first notice, the reservation will be automatically canceled without refund of the first payment.

 

SECURITY DEPOSIT

The security deposit will be maintained against any damage caused to the property and the effects of furniture and accessories existing in it, as well as for any unpaid invoice that falls on the TENANTS. If Homewatch does not have to withhold anything from the deposit, the return of the damage deposit (Bond) will be made up to 7 days after departure (Homewatch is not responsible for the time that the bank takes to make the return).

If the apartment is damaged after the stay, Homewatch will have one week to assess the damage and notify the LESSEE of the repair or replacement costs that will be charged. If the LESSEE has made the payment of the deposit through bank transfer, it will be their responsibility to communicate their bank details, to which they want HOMEWATCH to make the return. Homewatch will refund the deposit within 7 days after the stay. HOMEWATCH will have an additional 48 hours to make the transfer from the moment of receipt of the bank details.

Any damage caused to the building as a result of omissions, negligence will be repaired by the owner at the expense of the LESSEE who is held responsible for the person who caused it.

Without the prior written permission of the owner or agent, the LESSEE will not be allowed, under any circumstances, to carry out any type of work on the property. The authorized works carried out by the tourist will remain for the benefit of the property at the expiration of this agreement, and the tourist will not be entitled to any type of claim or compensation. In case of unauthorized works, the tourist has the obligation to return everything in its original state and any cost for this will be borne by the tourist.

 

USE OF ACCOMMODATION

The LESSEE will not allow the accommodation to be used for any auction or any immoral purpose and will not suffer or allow any act or thing to be done that may be a damage or nuisance to the owner or any occupant of any adjacent or nearby Property. Neither will it install commercial facilities, nor will it carry out any commercial or professional activity. It is totally forbidden to hold parties and smoke inside the accommodation. Failure to comply with this clause leads to the immediate termination of the contract without any right to claim or compensation for the rental and loss of all the deposit.

 

PROPERTY STATUS

The accommodation is rented free of charges and occupants. The LESSEE knows and accepts the surface, the circumstances, the use, the characteristics and the common and private services of the tourist accommodation and declares to receive the goods that are the object of this contract in perfect condition for the use detailed above. THE LESSEE undertakes to return the accommodation in the same conditions and with full satisfaction at the expiration of the contract. Any breakage or obvious defect must be notified to Homewatch at the beginning of the rental agreement through the management system with Photos.

 

SUBLET

In no case will the LESSEE be allowed to sublet or assign all or part of the property that is the object thereof, or bring any additional person to the property without the prior express written consent of HOMEWATCH.

 

ACCESS

The LESSEE agrees to allow HOMEWATCH to access the property, with or without, the workers and others at all times responsible during the rental period. HOMEWATCH undertakes to notify the access in writing in advance through the KIGO communication system.

 

PETS

The tourist agrees not to keep animals, birds, fish or domestic animals on the properties without specific written authorization. We need you to tell us the breed and weight of your pet. Authorized PETS are totally prohibited from climbing on the furniture and / or bathing in the pool. In addition, the LESSEE agrees to collect the garden feces daily (if the property has a private garden) and leave the garden free of pet feces before departure. Additional cleaning costs for breach of this clause will be charged from the deposit and may lead to the full loss of the deposit.

 

SAFETY

The LESSEE agrees not to leave the property unoccupied for any period without blocking and securing all doors, windows or any other means of entry to the property and also, if available, they will always connect the alarm when leaving the property. HOMEWATCH and / or the Owner will not be responsible for the loss of personal items of the tenant, this contract does not include any type of insurance for loss or theft of items from the TENANTS.

In case of theft:

If the property was not closed properly and the alarm (if available) connected, the LESSEE will cover with the deposit all damages caused to the accommodation due to theft.

 

KEYS

At the end of the rental period, the tenant must leave the keys to the property on the table and close all the doors and windows of the property when leaving. One bedroom accommodation will have one key, Two or more bedroom accommodation will have two keys. You will also have a remote control per garage available. Loss of keys after your stay:

The loss of a key without a garage remote control has a cost of € 20 per key on the key ring. The loss of a remote control, magnet or parking card has a cost of € 60. HOMEWATCH will notify the LESSEE a maximum of 24 hours after his departure of the lack of a key and the corresponding amount will be collected from the deposit. Keys forgotten in the accommodation during your stay. If the TENANT forgets the keys inside the apartment during business hours and cannot enter, HOMEWATCH will open it with the Service key. This service has a cost of € 30.

If the key is in place or the LESSEE forgets the keys after hours, the LESSEE has to pay the locksmith’s expenses for the recovery of the keys and, where appropriate, replacement of the lock.

 

CANCELLATION POLICY

In case of cancellation of the reservation by HOMEWATCH is obliged to return the full amount on behalf of the TENANT up to that moment. In addition, HOMEWATCH will do everything possible to relocate the LESSEE in an accommodation of the same or similar characteristics.

Cancellation by the LESSEE:

The rent payments made by the LESSEE are not refundable. If the LESSEE cancels his reservation, in writing, at least thirty-one (31) days before his arrival, the cancellation charge will be 50% of the total amount of the rental reservation.

If the LESSEE cancels his reservation less than thirty-one (31) days before his arrival, the cancellation charge will be 100% of the total amount of the reservation as rent. If the LESSEE cancels the reservation before entering the accommodation, the payments made as deposit and cleaning will always be returned. If the LESSEE cancels while in

the Property, the payments for rent and cleaning will not be refundable and the deposit is returned after the corresponding checks.